Last Revised
AST RESEARCH, INC.        TECHNICAL BULLETIN # 1737          08/13/97 
 
 
 
TITLE:  Ascentia A and Memory Upgrade Issue
 
 
ISSUE 
 
   After changing the system configuration or adding memory, the 
   following error message(s) may appear:
   
   Windows initializing device IOS: Windows protection error. IOS 
   failed to Initialize, Please restart
   
   While initializing IOS: Windows protection error. You need to 
   restart your computer.
   
   
   This issue may affect the following systems: 503150, 503151, 
   503297, 503255, 503375, and 503377.    

 
BACKGROUND 
 
   The file RMM.PDR, located in the Windows/System subdirectory, 
   needs to be version 4.00.1112, dated 10 March 97 or later.
   
   File RMM2UPD.EXE contains the latest version of RMM.PDR for use 
   in systems preloaded with OSR2.    

 
ACTION 
 
   The solution is as follows:
   
   1. Download file RMM2UPD.EXE from any of AST's On-Line! 
      services as follows:
   
      AST WWW Site:  http://www.ast.com
      AST On-Line! BBS*:  See IB0001.TXT
      CompuServe:  GO: ASTFORUM
      Prodigy:   JUMP: ASTSUPPORT
   
      * Refer to IB0001.TXT for a list of AST's 
        international BBS numbers.
   
      To decompress this file, create a temporary directory 
      on your hard drive, copy the downloaded file to that 
      directory, and run the file. 
   
   2. Double-click the file to automatically update your 
      original RMM.PDR to the latest version. Follow the 
      instructions on the screen.    

 
NOTES 
 
   N/A    

 
TAN EPR 3752ao 
 
--------------------------------------------------------------------- 
The information in this data sheet is subject to change without  
notice. AST Research, Inc. shall not be liable for technical or  
editorial errors or omissions contained herein; nor for incidental or  
consequential damages resulting from the furnishing, performance,  
or use of this material. This material contains information protected  
by copyright. No part of this material may be reproduced in any form 
without prior written consent from AST Research, Inc.  
All rights reserved. 
--------------------------------------------------------------------- 
Template Rev 02