CPC092292 The Complete FAX 9624 Using Carbon Copy v6.0 This document is provided as "For your information" and as is. Neither The Complete PC nor any of it's employees assume any responsibility for consequences resulting from the use of the following information nor can the Complete PC technical support provide help with this document. The user of said information does so at his or her own risk. Setting up Carbon Copy to run with the Complete FAX 9624 should not be any more difficult than setting up any other modem software. With Carbon Copy, the key to successful operation is making sure that you don't have any COM port or IRQ conflicts and that your hardware settings of the modem agree with your software settings in Carbon Copy. Beyond that, Carbon Copy is like any other modem software. First check your hardware to be sure that you do not have a COM port or IRQ conflict. If you have another device other than your Complete FAX 9624 set for the same COM port as The Complete FAX 9624, neither Carbon Copy nor your Complete FAX 9624 will function properly. Carbon Copy will detect this during its diagnostic and deny you access to the program. Once you've determined that no COM port conflict exists, check your system to determine whether you have an IRQ conflict. COM ports use IRQ. Each COM port is assigned an IRQ for its use. COM1 is generally set for IRQ 4. COM2 is generally assigned IRQ3. Be sure that you do not have any other device using the IRQ of the COM port you've selected. To configure Carbon Copy to run with the Complete FAX 9624, change subdirectory location to that which contains your Carbon Copy software. Execute the command CCINSTAL. The first parameter deals with you COM ports. If the current COM port is not set to that of your Complete FAX 9624, press the A key until it is. Parameter B controls the baud rate. Your Complete FAX 9624 operates at up to 2400 baud MNP. Press the B key to make the appropriate selection. Parameter C allows you to select modem type. Press the C key to invoke Carbon Copy's list to modems. The Complete FAX 9624 will most closely resemble the selection MNP Compatible. Move the highlight bar to it and press the ENTER key. The other settings in Carbon Copy will depend on your personal preference and are not critical to the operation of the Complete FAX 9624. Press the X key to save the current selection and exit to the DOS prompt. Carbon Copy is now ready to run with the Complete FAX 9624. If the Complete FAX 9624 is the host, execute the command CC. If it is the caller, exeute CCHELP. If the Complete FAX 9624 fails to respond properly to Carbon Copy, note the error message flashed by Carbon Copy. Most problems can generally be traced back to either COM port or IRQ conflict. A typical symptom of IRQ conflict does not necessarily generate an error message. The modem software dials out but does not seem to establish connection. This is not uncommon and easily resolved by tracking down the source of the conflict and removing it. For further specifics to Carbon Copy, refer to your Carbon Copy documentation.